About our Policy
The American Psychiatric Association (APA) is a non-profit membership organization comprised of psychiatrists and medical students from the United States and around the world. APA's primary mission is to promote the highest quality care for individuals with mental illness and substance use disorders and their families, promote psychiatric education and research, advance and represent the profession of psychiatry, and serve the professional needs of our membership. To achieve these goals, we offer a variety of goods and services to people who may be interested in mental health diagnosis and treatment. Some key goods and services offered by APA are membership services; events that give those in the mental health field opportunities to learn and network; publishing of books, journals and digital products; informative newsletters; legislative updates; and educational opportunities.
What do we collect and how
Anonymous and Aggregated Web Traffic Information
General traffic, site usage and pages accessed, browser information, length-of-stay information, and location data, is collected and stored in log files. This type of information is collected and shared on an anonymous, aggregated basis meaning that we do not connect this information to your name or other personal information.
Personal Information (non-financial)
We may collect all or some of the following types of personal information: first and last name, street address, city, state, zip code, telephone number, email address, professional and educational history, demographic information and subject of inquiry, including in the following contexts:
We collect financial information to fulfill products or services you order. When you place an order online with us, register for an event, or pay your dues electronically, standard credit card information (card number, card type, expiration date, etc.) is collected through a third-party payer who is compliant with Payment Card Industry data security standards. The third-party payer provides us with, and we store, the last four digits of your credit card number, which is retained for purposes of issuing applicable refunds.
Information from Third Parties.
APA uses third parties to help promote, market and sell our products and services. We may receive from and exchange with these third parties information about you. Examples include the following:
What we do with the information we collect
We process your information to provide the products or services you request from us; and communicating with our members, meeting attendees, and other users about, and to provide access to, education and science via APA's in-person conferences and online learning programs, tools for practice management and patient education (including clinical practice guidelines), publications, and other products and services pertinent to APA's promotion of quality psychiatric care and efforts to enhance APA member career satisfaction. The APA exists for the benefit of its members and users and through the support of its customers. Processing your information for the purposes described is necessary for us to conduct the business of the APA. When we use your information attempt to balance our legitimate business interests and the necessity of processing your information with how such processing impacts you.
The APA works and shares information with vendors, including in the following categories, to help fulfill our mission and process your information for the purposes described in this document: district branch of the APA; publication sales agent and platform; conference registration manager and event service provider; payment processor; bulk email and postal mail communication manager; conferences app developer; online learning manager; syllabi, abstract, and presentation manager; online communities' manager; volunteer management provider; distributors; and survey provider. APA provides contact information for its members and other customers who wish to receive informational newsletter offerings (such as Psychiatric News) to third-party vendors who transmit APA materials on APA's behalf. APA also shares limited personal information with other nonprofit organizations and government agencies for the purposes of complying with requirements related to its educational offerings and other accreditation services it offers to APA members and customers (e.g., continuing medical education, educational grant requirements, and board certification accreditation information).
These outside companies are required to use information to perform the services and actions for which they have been engaged by APA and are not authorized to use such information for any other purpose.
APA may provide a list of contact information other than email address for its North American members or event attendees from North America to organizations who request such information because they wish to engage with psychiatric professionals.
Choices you have about your information
If you are a registered user of an APA website, an APA member, or event attendee, you can review, correct and change your personal information and your communication preferences by logging into the website and visiting your account profile page. You can control what APA communications you receive by indicating your preferences in the customer relationship management platform available at my.psychiatry.org. The email preference center within this platform allows you to identify the products and services about which you wish to receive APA communications. It also gives you the option of opting out of all marketing communications from APA (though you will continue to receive transactional messages related to your account and any products or services you order).
If you select the 'unsubscribe' link in any promotional email from APA or contact us directly at [email protected] to unsubscribe from communications, APA will stop sending promotional materials to you. You may also send us an email at [email protected] to request access to, correction of, or deletion of any personal information that you have provided to us. Please note we may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Our websites do not support "Do Not Track" (DNT) codes, which are used in the privacy preferences of web browsers.
How do we protect your information?
We have appropriate security measures in place to prevent personal information we hold from being accidentally lost or used or accessed in an unauthorized way. We limit access to your personal information to those employees or vendors who have a genuine business purpose to access it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach when we are legally required to do so.
How long we keep your information
APA vendors who contact you directly as described in this policy, may have different retention periods for your information, which you should discuss directly with the applicable vendor.
Our policy on children's information
If you are under 18 years of age, you may not purchase products or services from, and you should not provide information to, the APA's websites without the involvement of a parent or guardian. We do not collect online contact information without prior parental consent or parental notification, including an opportunity for the parent to prevent use of the information and participation in the activity. We do not knowingly solicit personal information online from, or market online to, children under the age of 18. If APA learns that we have inadvertently collected personal information from a person below 18 years of age, we will delete such information.
For our Members/Customers in the EU
APA is the data controller for the personal information collected from its members and customers. APA can be contacted any time at:
Transfer of Personal Data
APA and our websites are based in the United States and, regardless of where you access these websites, the information collected as part of that use will be transferred to and maintained on systems located in the United States. Additionally, in limited circumstances, it may be necessary for APA to require the transfer of personal information from a third-party entity within the EEA to the United States for APA to provide requested services to a customer in the EEA. In any such circumstance, APA will ensure that the transfer of information is made in accordance with Article 49 of the GDPR in that it will be done only to perform a contract with you or to implement pre-contractual measures taken at your request. Should it otherwise be required for APA to receive personal data from another entity within the EEA, to ensure there is an adequate level of protection for the rights of a European person based on the United States' data protection laws, APA will make use of either the EU-U.S. Privacy Shield framework or contractual data protection clauses and similar legal mechanisms to safeguard the transfer, use, sharing and retention of personal data from the EEA in any such circumstance.
The GDPR provides you with certain privacy rights, including the right to access, correct or update your personal information. You may also request to have your information deleted, although we may retain information for backups, prevention of fraud and abuse, satisfaction of legal obligations or other ongoing legitimate interests. You have the right to receive a copy of your information in a structured, machine-readable format. You may decline to share certain personal data, in which case we may not be able to provide you with some features and benefits. If you are an EEA resident, you have the right to object to our processing that is based on legitimate interests.
If you wish to exercise any of the rights granted to you by the GDPR, contact us via email at [email protected] or via mail to the address set forth above, or you may submit the GDPR action form available on APA's websites.
Right to Lodge a Complaint
If you are an EEA resident and you believe that APA has infringed your rights under the GDPR, please contact us by sending an email to [email protected] or calling (202)-559-3900. You also have the right to lodge a complaint with a supervisory authority, including in your applicable Member State.
APA requests that persons to whom the GDPR applies do not volunteer any personal data considered sensitive by the GDPR, including racial or ethnic origin or sexual preference, even if a field exists for such information to be voluntarily provided. APA is required by certain governmental agencies in the United States to inquire about some sensitive information in relation to particular services it provides, but the disclosure of such information is always voluntary for the individual concerned.
For our Members/Customers in California
California Civil Code Section 1798.83 permits our website visitors who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at: American Psychiatric Association, 800 Maine Avenue, SW, Suite 900, Washington DC 20024; (202)-559-3900; [email protected]. Please make sure to state in the request that you are a California Resident.
How we make changes to this policy
Last Updated: May 25, 2018