|Q: Our institution has not yet activated our online access to our APP journal(s) subscriptions, how do I do so?Q: How do I update my institution’s IP addresses?Q: How do I update the administrator contact information on my account?Q: How do I access my usage statistics?Q: Is FOCUS: The Journal of Lifelong Learning in Psychiatry included in institutional subscription packages?Q: Is CME included in institutional subscription packages?Q: Can I get a list of all the PsychiatryOnline.org resources and their persistent URLs, ISBN, and online and print ISSN numbers?Q: Does PsychiatryOnline.org work with Athens?Q: Does POL support commerical proxy servers?Q: How do I add my institution’s logo to our subscription?Q: Do you have any marketing materials available to help us promote the subscription product(s) to our patrons?Q: Who should I contact with questions and/or technical issues?Q: How do I wire funds or send checks to American Psychiatric Publishing?Q: How do I purchase a PsychiatryOnline or institutional journal subscription outside of the U.S.?Q: How do I obtain MARC records for PsychiatryOnline? Our institution has not yet activated our online access to our APP journal(s) subscriptions, how do I do so?
If you are a new institutional customer to American Psychiatric Publishing, you will receive an email providing instructions for creating and activating your institution’s Administrator account. This email is sent to the administrator’s email address that was supplied with your order and goes out after the subscription has been processed. If a new user account should need to be created, you will receive an email asking that you verify your email address by clicking on the link therein. Once your administrator account has been successfully activated, you will receive a confirmation email. You may now sign in to www.psychiatryonline.org and enter the administration area by clicking on either "MyPOL" or the administrator’s name displayed in the upper right hand corner. You will be able to manage your authenication methods, generate usage reports, and add customized banner text and institutional logo.
Does POL support commerical proxy servers?
PsychiatryOnline does support commerical proxy servers. Please add the proxy IP address to the 'IP Ranges' section in the adminstrator section. If a buse URL is available, please provide it to APP by submitting to firstname.lastname@example.org with the subject header: Proxy URL for [institution name].