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Ordering and Shipping Policies 


You can order books and journals securely from this website at any time. To order an item, click on the green “Add to Cart” button. To submit your order for processing, click on the green “View Cart” button and follow the instructions. All prices are in US dollars. If you have questions about an order that you placed, please contact Customer Service at 800-368-5777.

To order via phone, fax or mail, please contact Customer Service:

American Psychiatric Publishing,
A Division of American Psychiatric Association
Attn: Customer Service
1000 Wilson Boulevard, Suite 1825
Arlington, VA 22209
Phone: 800-368-5777, 703-907-7322 (M-F 9:00 AM – 5:30 PM)
Fax 703-907-1091

Book and CD-ROM Products

We accept online orders for book and CD-ROM products only from areas within the United States. If you are ordering from outside the United States, please click here for a list of APP Distributors for your region.

Invoices are mailed separately from the package and should arrive within a week of receiving your order. If you need a copy of an invoice immediately, please call our customer service line at 800-368-5777.

Journal Products

We accept journal orders from areas both within and outside the United States.

Payment Options

We accept Visa, MasterCard, and American Express. Personal checks are accepted by mail only and should be made payable to American Psychiatric Publishing.


Book Products

Standard shipping rates are below:

Current Shipping Rates
Order Total Amount
$49.99 or less $8.95
$50 - $99.99 $12.95
$100.00 - $149.99 $14.95
$150.00 and over 9.5% of order

Standard shipping is via UPS ground. We require a street address to ship your order and cannot ship to PO boxes or APO addresses. Please contact Customer Service for next day delivery information and pricing. Your order should arrive within 5 business days after it has shipped from our warehouse. Please contact Customer Service for other delivery options.

Journals Products

Shipping costs are included in the price for both domestic and international journal orders. Please allow four weeks for the delivery of your first journal.

Sales Tax

For Virginia residents, there is a 5% sales tax.